I keep getting an error

Written By Jessica Moore (Super Administrator)

Updated at January 29th, 2026

I keep getting an error

When I get a quote

 

When building/testing my scheme

 
 

Have you changed anything recently in your scheme?

Yes

 

No

 
 

Check for common errors:
- Misspelling
- Incorrect or missing modifiers at the end of system IDs
- Unnecessary spacing
- Trying to divide by 0
 

 

Find a recent test case and requote

Still getting an error

 

That one didn´t error

 
 

Contact our Obsessive Support team who will help you out

 

Find any questions which have been answered differently between the two quotes. This should help lead you to where the issue is e.g. sometimes an action (which has a mistake in it) hasn´t been triggered before as this certain condition hadn't been achieved.

 

Have you changed any other areas of your scheme recently?

Yes

 

No

 
 

This may have had a knock on effect. Review your changes to ensure no mistakes were made

 

Please contact our Obsessive Support team with details of your issue