Cookies

Written By Jessica Moore (Super Administrator)

Updated at March 19th, 2026

SchemeServe uses cookies and local storage to support core functionality such as authentication, user preferences, and site configuration.

A site setting, controlled by SchemeServe, controls whether the cookie notification banner is displayed to users.

What Cookies Does SchemeServe Use?

Following a review, SchemeServe only uses strictly necessary and functionality cookies.

Cookies

Cookie Purpose
ss_access Access token for authentication
ss_access_exp Access token expiry
ss_device Device token for authentication and MFA
ss_messages Tracks viewed system messages
ss_page_history Stores last visited page for user convenience
ss_refresh Refresh token for authentication

Local Storage

Key Purpose
gbFeaturesCache Feature flag cache
i18nextLng / i18next_res_* Language and translations
ssCurrentCurrency Selected accounting currency
ssManifest Front-end module versions
ssSiteData / ss_site_data Site configuration data
ssSiteSettings Site settings
ssUserDefinedColumns_* Custom accounting columns

Key Point

All cookies in SchemeServe are essential and/or functionality-based

There are no third-party tracking cookies used by default


The setting:

  • Controlled internally at SchemeServe
  • Hides the cookie banner only
  • Does not prevent cookies from being set

This behaviour is intentional, as the cookies in use are considered necessary for the operation of SchemeServe.


If the banner is hidden:

  • Cookies will still be placed on the user’s device
  • As these are necessary/functionality cookies, this is generally acceptable

However:

If you operate your own cookie banner, you should include SchemeServe cookie information within your policy

Transparency obligations still apply, particularly for non-UK users


Compliance Responsibility

Compliance is shared:

SchemeServe

Ensures cookies used are appropriate and limited to necessary/functionality use

Customer (You)

Responsible for:

  • Cookie policies
  • User disclosures
  • Compliance with local regulations

Regulatory Context

Under the Data Use and Access Act 2025 (DUAA):

Consent is no longer required in the UK for certain low-risk cookies, including:

  • Functional cookies
  • Personalisation cookies
  • Statistical/analytical cookies

Despite this, SchemeServe continues to provide a cookie banner to support:

  • International compliance
  • Best practice transparency