Introduction to SchemeServe

How to use SchemeServe

Written By Jessica Moore (Super Administrator)

Updated at February 6th, 2025

Table of Contents

Creating an account

You have two ways of creating an account on SchemeServe:
1. You can create the account yourself by heading to the sites page and heading to the ´Get Quote´ page. You can either log in or ´register a new agent account´.

2. The site´s admin team can create an account for you

Both options above will require the site´s admin team to enable your account.


Getting Started

Watch our short demo below on how to navigate around SchemeServe, make adjustments & do renewals:

 

If you are restricted from doing certain action, please contact the site´s admin team who will be able to assist with this. 

 

Next Steps

Now that you've seen how to navigate around SchemeServe, here are some key points to remember:

🔹 Use the notes tab within a policy to communicate with an underwriter.
🔹 You´ll only be able to place a policy on cover once referrals have been cleared by an underwriter.
🔹 Documents will be made available to you if the underwriter makes them visible. 
🔹 Changes to a policy should be made through an adjustment.